URECC Service

Attention members applying for new service: With escalations in applications for new service combined with the extended lead times for shipment of materials and right-of-way clearing, has caused wait times for new construction to extend 8-10 weeks out, varying week-to-week. Additional crews from other projects are assisting with new construction in an effort to bring the wait time back to the typical 6-8 week wait period.  

  Please note that before a new work order is placed in que for construction and right-of-way clearing all paperwork and payments must be completed on the member’s side.  This includes applications, easements, and payment for aid-in-construction. Once the customer paperwork/payments are submitted, a work order is placed in line for work at that time and will be completed in a first-in-line method in fairness to all members. URECC encourages members to get paperwork and payments completed as early as possible.

East Texas Utility Assistance Organizations Need Help Urgently!

There comes a time when we all could use a helping hand. There are members of URECC that need assistance. Whether these families and individuals are elderly, unemployed, sick, single parents, or just those needing a hand to get by for awhile, they could use your help.

State and private agencies that provide utility assistance are low on funds to help these neighbors. If you would like to help those in need, please read more here:

Connect or Change
Service

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Applications and
Information

School Application

Service Area Map

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Tips for Saving Energy

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Ways to Pay

Online Shopping

Prepaid Metering System

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Paperless Billing

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Member Assistance

Lending a Helping Hand
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SmartHub provides convenient account access and two-way communication to URECC online
or via your mobile device. Manage payments, notify customer service of account and service issues, check your usage and receive special messaging from URECC all at the touch of a button.

The URECC SmartHub App is available on Android and IOS smartphones and tablets, and also on the Web.

With the FREE SmartHub app you can:

  • Pay your bill

  • Receive bill reminders

  • Contact member services

  • Report an outage

  • Track your power usage

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Click here to log in to your account
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