Upshur Rural
Electric Cooperative
Serving East Texans
since 1937.
Outage Updates: At this time, there are no updates to report.
****ATTENTION MEMBERS IN THE JEFFERSON, HALL AND GETHSEMANE AREAS.****
We would like to inform you of a scheduled power outage for today, March 21, 2025, as we perform essential maintenance on our system. The outage will start at approximately 5:00 PM and is estimated to last 15 minutes.
We appreciate your understanding and patience as we work to improve our service.
***URECC MEMBERS IN THE GUM SPRINGS AND HALLSVILLE AREAS***
One of our contractors, Empact, will be in your area soon to collect important pole data for our engineering department. They will be in a marked vehicle, and you may notice them working in your area. If you have questions or concerns, please feel free to reach out to our Member Services department at 903-843-2536. Thank you for your cooperation!
Reporting an Outage
URECC members have options to report an outage.
How to report an outage
After major storm damage, or other major outages, co-op phone lines may be at maximum capacity, with hundreds or thousands of members calling all at once to report their outage. This may cause a caller to get a non stop busy signal or perpetual ringing. Following the steps below will save member efforts and insure that URECC has notification of your outage.
Text "OUT" to 855-939-3744
This will work ONLY for members with ONE meter associated with their account. If a member has more than one meter on their account. URECC will not be able to distinguish which location is experiencing an outage.
1.
Mobile Device App - SmartHub
Download the URECC SmartHub App for Iphone or Android
at Itunes or the Google Play Store.
2.
3.
URECC.coop - SmartHub
4.
903-680-2100 (Local)
1-866-804-1674 (Toll Free)
Telephone
Upshur Rural Electric makes every effort to provide members with reliable service at the lowest possible cost; however, there will be power outages due to circumstances beyond our control. If you experience an outage, please follow the steps below before reporting an outage.
CHECK WITH NEIGHBORS
If all of your power is out, check with your neighbors to see if they have power.
CHECK YOUR BREAKERS OR FUSES
If you have a partial outage, then the problem is probably with your own fuses, breakers or wiring and you may need to call an electrician.